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Customer Support Services
Hours of Operation
Monday - Friday
7:30 a.m. - 7 p.m.
Closed Saturday, Sunday and College Holidays
Mailing Address
Hinds Community College
Information Technology
PO Box 1100
Raymond, MS 39154-1100
Scheduled Updates
Planned updates occur on the third Thursday of each month, at 7pm.
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Information Technology
The department of Information Technology designs, implements and operates network services to enable all district locations to function as a diversified, yet collaborative college. Our services include communications, software and hardware support, Web development, information systems to support instructional, administrative and research functions.
Mission Statement
- Providing the technological facilities, tools, and assistance that students need for success in a diverse and changing world
- Building, supporting and maintaining a reliable and secure information technology and communications infrastructure for the district's educational environment
- Promotes a high level of employee dedication to provide professional customer service and satisfaction
- Providing advice and leadership in planning for technological developments to meet the academic and administrative needs of the college as efficiently as possible, with the resources available
Director of Information Technology Russell H. Wood
Communications
Communications provides the telephone services for all district offices.
Hours of Operation
Monday - Friday
7:30 a.m. - 5:00 p.m.
Closed Saturday, Sunday and College Holidays
Contact
Switchboard: 601-857-5261
Support Center The Support Center provides support for hardware, connectivity, and IT provided applications for approved college devices. The Support Center also supports connectivity for non-college equipment. Our goal is to consistently provide high quality technical support and training. Hours of Operation Monday - Friday 7:30 a.m. - 7 p.m. Closed Saturday, Sunday and College Holidays Contact User Support: 601-857-3344 E-mail: support@hindscc.edu
Information Systems
Administers, maintains and integrates the data and processes of the college's ERP solution. Information Systems also provides network access, application security and custom applications.
Web Development
Develops and maintains the infrastructure for the College's Intra- and Internet Web sites; Provides custom Web applications and forms where required.
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